Landlord Info

What is a property condition report?

This is a report that is compiled at the commencement of a Tenancy prior to your tenant moving into the property. It establishes the condition of the property and will be used as a comparison when the tenant vacates to ensure that the property is left in the same condition.

When the Tenancy ends and the tenants vacate having returned their keys, an inspection is carried out and the Property Condition Report is used. Each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.

We also take digital photos of the property inside and out to show the condition of the property when the Tenancy started. This will eliminate any discrepancies that can sometimes occur at the end of a Tenancy. These photos are stored on disc at the office and can be looked at by appointment.


What is a Routine Inspection?

Routine inspections are conducted after a tenant takes possession of the property and are conducted every six months. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the Property Management Team will contact you to discuss items noted on the report.
   

What happens when a tenant stops paying rent?

When a tenant falls behind in their rental payments they are issued with a notice of breach advising them that they are behind and requesting that they rectify the problem. If this is not done within the stipulated time period then a termination notice is issued requiring that they vacate the premises.
   

How do tenants pay their rent?

Tenants have several options to pay their rent, leaving no excuse for late payments.
    - By cheque or money order
    - Internet Banking through their chosen financial institution
    - Direct debit from their nominated bank account, we will supply the tenant with our account details to arrange an automatic transfer
    - Or by attending our office.


When does the rent money get paid into my account?

At the end of every month all monies held, unless instructed otherwise, is paid to you by way of direct debit to your nominated bank account or by cheque. A statement is issued at the same time outlining the debits and credits for that month.